Regulatory Compliance


  • Maxitransfers complies with all applicable U.S. federal and state regulations and its policies and procedures are designed to meet and exceed the most stringent Compliance standards.
  • We are Registered as an MSB with the Financial Crimes Enforcement Network (FinCEN).
  • We also ensure that all our partners, both domestic and abroad, maintain compliance with applicable local AML laws and regulations which may include policies regarding the Office of Foreign Assets Control, United Nations Sanctions, and Politically Exposed Persons (PEPs), just to name a few.

Maxi-MS is registered as a Money Service Business (MSB) with FinCEN, Financial Crimes Enforcement Network is a bureau of the United States Department of the Treasury who exercises regulatory functions primarily under the Currency and Financial Transactions Reporting Act of 1970, as amended by Title III of the USA PATRIOT Act of 2001 and other legislation, which legislative framework is commonly referred to as the "Bank Secrecy Act" (BSA).

CFPB is a new federal government agency, protecting consumers and ensuring that financial products and services work for everyone in the U.S. – including when you send money to another country. We want you to have the information you need to make the best financial decision for you and your family.

When you’re sending money to another country, in most cases you have new federal rights to protect you, including your right to:

  • Have the money delivered to the correct person or business.
  • Before you pay, and after the transfer is sent, receive information about:
    • exchange rate (if any)
    • certain fees
    • taxes
    • amount to be received
  • Cancel a transfer, generally within 30 minutes after it is sent, at no cost.
  • Report a problem to the company within 180 days and have it investigated. The company has to look into the problem within 90 days and report an outcome to you.
  • In some cases, you may get a refund or have the transfer sent again.
  • Contact the CFPB if you have a problem when sending money.


Consumer Complaint Notice:

For Texas Customers, if you have a complaint, first contact the consumer assistance division of Maxitransfers Corporation at 1-866-367-6294, if you still have an unresolved complaint regarding the company's money transmission activity, please direct your complaint to:

Texas Department of Banking

Special Audits Division

2601 North Lamar Boulevard, Suite 300

Austin, TX 78705

Toll free 1 (877) 276-5554 / Fax 512-475-1313

E-mail: msb@dob.texas.gov / Website Address: www.dob.texas.gov


  • Alabama
  • Arizona
  • Arkansas
  • Colorado
  • Delaware
  • Florida
  • Georgia
  • Idaho
  • Iowa
  • Kansas
  • Kentucky
  • Louisiana
  • Maryland
  • Mississippi
  • Missouri
  • Nevada
  • New Mexico
  • North Carolina
  • Oklahoma
  • Oregon
  • South Carolina
  • Tennessee
  • Texas
  • Utah
  • Virginia
  • Washington
  • Wisconsin

Check out some of our agent locations, call us at 1-888-995-0310 to find an agent close to you.